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Kenya Standards Catalogue
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ISO 9001-2015 Released : 23 September 2015
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Process and Performance Improvement techniques - Seminar

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NQI Training courses


The Kenya Bureau of Standards provides training to industry as part of its task of creating awareness and technical expertise in areas of Quality Management and Conformity Assessment. The Management Representative (MR) Course is one such training meant for Quality Assurance Managers, Management Representatives and Managers in Industry/Organizations who are responsible of the management of a system within the organization.

The purpose of this course is to explore skills and strategies needed by persons assigned the responsibilities of management of one or more management systems in an organization. The course will create an opportunity of sharing on best practices and experiences on the management of the various aspects of the management systems including documentation and continual improvement.

The four day course interprets the various aspects of the management systems including documentation, management reviews, auditing and continual improvement and gives best practices on the management of the same.

At the end of the four day course participants will understand the characteristics for effective managements, roles and responsibilities and develop better skills of managing the various management systems in their organizations.

Other related training courses

Physical Location:
The NQI Complex,
Kenya Bureau of Standards Headquarters
Popo Road, Off Mombasa Road
South C area, Nairobi
Postal Address:
P.O. Box 54974-00200

Contacts :

Telephone: (254 20) 6948540, 6948000
Direct Dial: (254 20) 6948501
Specific Contacts
Head of the National Quality Institute
Tel: (254 20) 6948498



  • Landline : (+ 254 20)6948000
  • Mobile :
    + 254722202137
  • + 254734600471
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  • Fax : (+254 20) 6948575