Quality Management Systems (QMS) (ISO 9001:2015)
Today, more than ever before, it is important to match your services and products to the needs of your customer. As the international business environment becomes increasingly competitive, customers are more and more demanding where quality is concerned. The adoption of QMS therefore should be a strategic decision by an organization to ensure Delivery of service and/or product that meets customer requirements.
ISO 9001:2015
Applies to the processes that create and control the products and services an organization supplies
Prescribes systematic control of activities to ensure that the needs and expectations of customers are met
Is designed and intended to apply to virtually any product or service, made by any process anywhere in the world
Below are some of the benefits that are enjoyed by companies implementing QMS:
-
- Increased Efficiency
- Improved Consistency
- Improved quality of product/service
- Better-Motivated Employees
- Cost Savings
- Fewer Mistakes
- Less Re-work
- Less Waste
- Wider Market Opportunities
- Increased Customer Satisfaction
- Increased competitiveness
- Increased profits
- Better use of time and resources
- Improved communication